Non-Refundable Deposits, Payments, and No-Refund Policy
A credit card hold is required to book an office appointment and a full prepayment is required for a phone session. Payments for office sessions can be made by cash or debit/credit only upon arrival. Sorry no checks. For no-show office appointments, Lauren will charge your credit card on file 100% of the scheduled fee due to avoid loss of income. There are no-refunds for work performed, no-show charges, or late arrivals.
Rescheduling of Appointments
Appointments can only be rescheduled one time for a future date as long as you have contacted Lauren by phone at 508-339-8111 with a 72 hour notice prior to your scheduled appointment time or you may reschedule online through your booking confirmation email which allows only three days prior to your appointment. Appointments cancelled in less than 72 hours will not receive a refund for prepayments and up to 100% of a the scheduled fee on your credit card hold will be charged. Lauren reserves the right to charge your credit card for the full service fee for no shows.
Tape Recording and Privacy
Tape recording of the session must be requested by Lauren in advance for office sessions and a waiver must be signed. Lauren reserves the right to deny phone recorded sessions. For those allowed to record their office or phoen sessions, you agree that you may not share any information that was said between you and Lauren with any other party as the session is considered confidential. Lauren has a right to persue legal action with any person who shares her recordings publically.
Right to Refuse a Session
Lauren and any person working in her office reserves the right to end, cancel, or reschedule a reading or healing session if they feel uncomfortable with the client, have a hard time making a connection with a client, or for any other reason. At that time, Lauren or the practioner will make a decision what is best for both parties.
By freely booking an appointment in Lauren's office or via phone, you understand that Lauren cannot force a loved one, angel, your higher self, or soul to provide you with all the information that you seek nor make a miracle happen for you. Her readings are highly accurate but at times a great connection may not be possible. Psychics, Mediums, and other spiritual workers can never claim to be 100% accurate as they are working with your spirit to make a connection to the other side. Lauren nor any other practiioners can diagnose health or mental health issues. By booking an appointment and making a credit card hold, deposit, or payment, you understand the policies and terms of conditions of this page and hold Lauren Bortolami Robbins, and any other practioner that works for The Spiritual Path, free of any liability, nor reimbursement, damages, or fees.
Should you have any grievances with Lauren you may contact her directly and provide your full name, address, date of session, session type, and what your concerns or questions are and Lauren will be happy to contact you.
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